Throughout its history, PFLS has gained proven expertise in:
- Mastery of client processes and use logic
- Enriching strategic planning from client logics
- Creation of a modernized customer relationship with respect to company values
- Fair estimation of the place of new technologies in the entirety of a contact device
- Coordinated integration of “artistic” and technical facets of projects
- Institution of methods for company agents that are adapted to respond to client requests
- Optimal conciliation between human exchanges and open-source applications
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Communication
Innovation and design of new services and client communication actions PFLS was accredited by Crédit Impôt Recherche for the years of 2011-2012-2013
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Development
Thanks to its experience in development:
PFLS renders completely operational studies, audits, and consultations
PFLS proposes innovative, inspired, and achievable ideas -
Consultation
Pulling from its consulting experience:
PFLS promises suitable, ergonomic fulfilments that facilitate the everyday life of those who work with existing and prospective clients -
Method
Our method: includes the clients of our clients in the conception and realization of CRM projects
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Inspiration
Our inspiration – working for our clients through their clients