Audit and Consulting

PFLS evaluates contact systems and prepares their modernization.
PFLS studies the sales premises, call centers, and websites, and integrates them into the business’ digital strategy.
PFLS conceives and carries out accommodation shaping and accommodation quality plans.
Pfls studies customer relationship support systems, suggests improvements, ways to get there, writes specifications, supports consultations with specialized CRM companies, supports implementation and deployment, supports change
To succeed, our recipe is based on a balanced cocktail of injecting customer cases, listening to weak signals, alignment with strategy, proposing creative ideas.

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